Q1: Are you a factory or trading company?
We are a professional manufacturer, our factory is available for visits upon appointment.
Q2: What’s the payment policy?
All legal payment methods are accepted, such as L/C, T/T, Western Union, Money Gram, and Trade Assurance.
Q3: Could you provide samples?
Yes, we can. We will return the sample cost when you place batch orders, or offer it for free once a large order is confirmed.
Q4: Can you print my logo on products?
Yes, we provide comprehensive OEM and ODM services to meet your branding needs.
Q5: What kind of packaging do you provide?
Usually, we use standard carton boxes. We can also provide customized packaging based on your special requests.
Q6: What is your warranty and return policy?
Most products offer a 3-6 month warranty, while VIP customers receive a 12-month warranty. Our after-sales team is dedicated to solving quality issues even after the warranty period.
Chicharo Toys
