Frequently Asked Questions
1. What is the typical lead time for an order?
Generally, the production lead time is 15-30 days depending on the order quantity and specific customization requirements.
2. Do you offer OEM/ODM services for your products?
Yes, we provide professional OEM and ODM services. We can customize designs, logos, and packaging according to your brand requirements.
3. Are your products compliant with international safety standards?
Absolutely. All products are manufactured to meet global safety certifications ensuring they are safe for their intended use and environmentally friendly.
4. How do you handle quality control?
We have a strict QC process in place, starting from raw material inspection to mid-production checks and a final inspection before shipping.
5. Can I request a sample before placing a bulk order?
Yes, we encourage sampling to ensure our products meet your expectations. Contact our team to arrange sample delivery.
6. What are the available shipping and payment options?
We support various shipping methods including sea, air, and express freight. Payment can typically be made via T/T, L/C, or other standard trade terms.
Chicharo Toys
