Frequently Asked Questions
Can you make OEM/ODM products?
Yes, we provide full OEM and ODM services to cater to your specific branding and design requirements.
Do you offer sample services for testing?
We supply samples of both ready designs and customized designs to ensure the product meets your expectations.
Can your products pass international safety tests?
Our products comply with global safety regulations, including EU, ASTM, ASNZS, and SOR standards.
Are the materials environmentally friendly?
The raw materials we use are non-toxic, and we utilize water-based lacquer. FSC certified material is also available upon request.
What is your product warranty policy?
We guarantee the product is qualified upon receipt. If there are any issues, contact us with detailed information and we will resolve it quickly.
What are your standard payment terms?
Typically, we require a 30% deposit before production and a 70% balance against the copy of B/L, or 100% irrevocable LC at sight.
Chicharo Toys
